Getting ready for your puppy’s arrival.

Confirm the details before paying Your written quote should identify the puppy, purchase price, delivery charge, deposit, and balance deadline. Check the delivery address and phone number carefully. Ask who will handle transport, how updates will arrive, and where handover will take place.

Understand when the clock starts Our delivery windows start when the puppy departs Cincinnati, not when you submit an application or make a payment. Express is estimated at 24 hours from departure; Standard is estimated at 2–5 days. See our Delivery page for current prices. Route availability, paperwork, weather, and fitness to travel must be confirmed before departure.

Check destination requirements early Delivery arrangements can differ by destination. Alaska and Hawaii may require additional planning. Confirm the full itinerary and any necessary documentation before committing to a date. A preferred delivery service is a request until PepperWhisker confirms it.

Prepare a quiet space Have a suitable carrier or crate, water and food bowls, a leash and harness, cleaning supplies, and a calm resting area ready. Move loose cables and small objects out of reach. Agree on a simple arrival routine with everyone at home.

Plan your veterinary follow-up Contact your veterinarian before the puppy arrives and ask about the first appointment. Bring the supplied records and discuss the next steps for vaccinations, feeding, and preventive care. Follow the written agreement’s examination requirements without delaying urgent care.

Review the handover Check the puppy’s identity and the documents provided: veterinary and vaccination records, microchip information, registration paperwork, and purchase agreement. Ask how the microchip contact details are transferred. Keep copies with your payment receipts and transport information.

If the puppy appears unwell, seek veterinary care promptly. Email PepperWhisker about document or delivery concerns, but do not wait for an email reply before obtaining necessary care.

Reference: USDA APHIS interstate pet travel.